It’s time we had a proper talk. I must warn you – this is not like our usual conversations where you pat us on the head and tell us how wonderful you think we are, and then everything stays the …
Dear Donor – we’re sorry we didn’t tell you the truth about overheads.
Dear Donor, I’m writing to say that we are sorry. Over the years, we’ve let you down. You’ve said you wanted to restrict your money to ‘the cause’, and we’ve let you believe that this means your money can only …