Governance


Our Governance services include governance reviews, Trustee training and support, policy development and crisis intervention to help equip Boards to carry out their duties effectively, and provide hands-on support when it is needed.

Want something that’s not listed? Get in touch for a bespoke quote.


"Lichfield Garrick Theatre recently collaborated with Felicia to undertake a Governance Review, create a prioritised Governance Development Plan, deliver Trustee training and produce a Governance Policy suite. As CEO, I found Felicia incredibly easy to work with, and appreciated the insight, realism and sensitivity she brought to the difficult job of exploring where we might need to change our governance culture and processes to meet the changing needs of our charity. Feedback from our Trustees was also uniformly positive, with our Board enthusiastically adopting the recommendations she made. I wouldn’t hesitate to recommend Felicia to any small/medium size charity looking for external help to review and improve its governance arrangements."

Daniel Buckroyd

Artistic Director and CEO, Lichfield Garrick Theatre
"Felicia did a fantastic job drawing together key governance change insights for us, and more importantly, advocating them effectively to the board. We appreciated her thorough approach, her clear insights and her impactful communication."
John Fitzgerald

Chair, Joseph Rountree Charitable Trust

Governance Review


External governance reviews are now expected for all charities that are serious about good governance. We offer a detailed, comprehensive service that offers concrete next steps for your Board's professional development.

We review not only your compliance with Charity Commission guidelines, but also your next steps in meeting the standards of the Charity Governance Code, and of course the relationships and behaviours that underpin your approach to governance.

Our review uses our own Willow Charity Consulting Governance Review Toolkit - a detailed approach that examines every element of your Board's functioning and behaviours and reflects a range of expected standards including the Charity Governance Code, the Essential Trustee, the Code of Fundraising Practice and more.

We interview directly every member of the Board and senior managers to ensure a three-dimensional view, enabling discussion and questions to be asked so the process ensures learning as well as a detailed assessment.


Trustee Training


A responsible Board provides regular training to all its Trustees – experienced and new. So many changes happen in the sector every year that are essential to stay on top of to ensure you're meeting your legal duties. This training can be delivered onsite or remotely. 



Board development days

Effective boards need to spend time on their own development - thinking about how they can create the right environment for constructive challenge, what they do to best support their staff team, and whether they are falling into groupthink or other challenges. These development days are in-person workshops run to meet your development needs as a Board - and help you to be the best Trustees and Board that you can.




"From the very first contact we had, Felicia has been professional, skilled, insightful and warm.
Felicia has a profound understanding of the charity sector. She is aware of the issues, challenges and risks that charities face, but isn't afraid to constructively challenge and also share success stories.
This is the reason that NAPAC continues to utilise Felicia's professional services for strategic development and Board-level work. She adds immense value and we will be working together for a long time. In short, I cannot recommend her highly enough."
Gabrielle Shaw

CEO, NAPAC